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Senior Safety
City of Cleveland Department of Aging Safety Programs

Care Calls
Chore Program

Senior Guest House
Senior Power Program

Other Senior Safety Programs

Emergency Preparedness
Ready Seniors

Vial of Life Project
Operation Save-A-Life

Cleveland Care Calls

216.664.6316 or 216.664.2833 - Weekdays 8 am to 5 pm

Cleveland Care Calls Application    Cleveland Care Calls Flyer

Cleveland Care Calls

This free automated telephone reassurance system calls on Cleveland Seniors. If a Senior does not respond, Public Safety may be called to check on them.

Care Calls use the WARN, or Wide Area Rapid Notification system.

Over 54,000 Clevelanders 65 years of age and older receive automated calls with tips during excessively hot or cold weather and in emergency situations.

Chore Services

216.664.2833 - Weekdays 8 am to 5 pm - 75 Erieview Plaza, Cleveland OH 44114

Chore Services Brochure
This program provides free home maintenance for moderate to low income Clevelanders aged 60 and up. It helps residents live independent lifestyles while improving and maintaining the City's appearance.

Chore workers are City employees who provide services such as general and heavy house cleaning, lawn mowing, removing/installing storm windows, painting (limited), simple home repairs, and carpet cleaning. They will also install smoke and carbon monoxide detectors and remove snow. Chore indoor services are primarily available from December to March.

Donations are accepted to support the program, and can be mailed to the attention of the Chore Program, at the Department of Aging. All money collected is used to provide services.

Emergency Preparedness for Older Adults and Disabled Americans

The Ready America campaign is designed to educate and empower Americans to prepare for and respond to emergencies.

Older Americans Video
(5 minutes) - Flash Format - 20Mb
WMV format - 13Mb   TXT format - 12Kb

Flash File Icon   Windows Media File Icon   Text File Icon

Americans with Disabilites
(5 minutes) - Flash Format - 18Mb
WMV format - 10Mb   TXT format - 8Kb

Flash File Icon   Windows Media File Icon   Text File Icon

Ready Seniors Program

This program helps active Ohio Seniors, aged 60+, prepare for emergencies. By completing an online survey, Seniors get a free "Ready Seniors Checklist" to help develop an action plan based on individual needs and preferences. The checklist guides Seniors through different types of emergencies and offers useful preparation tips.

Senior Guest House

216.664.2833 - Weekdays 8 am to 5 pm - Website - Senior Guest House Flyer

This home is for persons 60+ years of age, which provides a safe environment for those in crises or unsafe conditions. This is a collaborative project of the Cleveland Department of Aging, Fairhill Center, and the Cuyahoga County Department of Senior and Adult Services. Since its 2004 opening, adults have received temporary residential housing, including meals, and, in some instances, case management.

Senior Power Program

216.664.2833 - Weekdays 8 am to 5 pm

Senior Safety & Resource Guide
This is designed to increase knowledge and awareness among older persons in the areas of crime prevention, fire hazards, emergency services and programs for the elderly. It is a collaborative program presented by the Divisions of Police, EMS,and Fire; and the Departments of Aging and Consumer Affairs.

Vial of Life Project

This program makes vital information available in homes for rescue teams to access in emergencies. Health information is entered onto a form which is placed in a baggie and taped to the refrigerator. Emergency services are trained to look for decals affixed to front doors and to the baggies. Decals and forms can be downloaded free from the Vial of Life website.

Cleveland City Hall
601 Lakeside Ave
Cleveland, Ohio 44114
Weekdays 8am-5pm

P: 216.664.2000
Relay Service: 711
Send Email

Mission Statement


We are committed to improving the quality of life in the City of Cleveland by strengthening our neighborhoods, delivering superior services, embracing the diversity of our citizens, and making Cleveland a desirable, safe city in which to live, work, raise a family, shop, study, play and grow old.

– City of Cleveland