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Public Utility FAQ's

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How can I pay my electric bill online?

You can sign up for EZ-Pay. Signing up for our EZ-Pay means that you are authorizing Cleveland Public Power through our authorized payment vendor to deduct or withdraw from your bank account a specified dollar amount to settle or pay for your Cleveland Public Power electric bill(s). The amount withdrawn from our customer's bank account are based solely on many factors determined by our billing department.
EZ-Pay is not a Credit Card Payment option. Click here to begin the sign on process now.
For more questions about EZ-Pay and Request for Service process should be addressed to:cppoperations@cpp.org or ezpay@cpp.org. If your browser didn't work, you may copy and paste the email addresses into your email system or simply call 216-664-3922 ext. 640

From: Department of Public Utilities Last updated: Jun 20 2008 8:00AM
Category: Online payments Q166

Who do I call to fix a broken or missing manhole (sewer) cover?

Water Pollution Control at 216.664.2513

From: Division of Water Pollution Control Last updated: Jan 14 2009 9:56AM
Category: Streets and Transportation Q804

Can I pay my water bill on-line?

Click here to pay your water bill online

From: Department of Public Utilities Last updated: Jun 25 2008 12:59PM
Category: Water Q492

What can I do in case of basement flooding?

Contact Water Pollution Control at 216.664.2513 for a thorough investigation of the City's sewer. Notifying WPC prior to contacting a plumber may save you unnecessary expenses.

From: Department of Public Utilities Last updated: Jun 18 2008 11:41AM
Category: Water Q409

Water is coming up into the street - who do I call?

If it is raining when the street floods, contact Water Pollution Control at 216.664.2750. If the weather is dry, contact the Division of Water at 216.664.3060.

From: Department of Public Utilities Last updated: Jun 18 2008 11:43AM
Category: Water Q410

When is the Division of Water Pollution Control open for business?

Monday through Friday 8:00am to 5:00pm.

From: Department of Public Utilities Last updated: Jun 18 2008 11:38AM
Category: Water Polution Q407

Where is the Division of Water Pollution Control located?

Division of Water Pollution Control
12302 Kirby Avenue,

Cleveland, Ohio 44108

From: Department of Public Utilities Last updated: Jun 18 2008 11:40AM
Category: Water Polution Q408

Department of Public Utilities
Barry A. Withers, Director
Carl B. Stokes Building
1201 Lakeside Ave.
Cleveland, Ohio 44114

P: 216.664.2444
F: 216.664.3454
Relay Service: 711
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