Office of Professional Standards & Civilian Police Review Board

The Office of Professional Standards (OPS) is an independent City of Cleveland agency established for the purpose of investigating non-criminal complaints filed by members of the public against sworn and nonsworn Division of Police employees. It is not a part of the Cleveland Division of Police. OPS is empowered to receive, investigate, make findings and recommend action to the Civilian Police Review Board (CPRB) regarding complaints against Division of Police employees. OPS investigations are conducted in a fair, objective, impartial, timely, and comprehensive manner by the OPS investigative staff, which is composed entirely of civilian employees.

Filing a Complaint Against a Member of the Police Force

P: 216.664.2944  -  In-Person Complaints Accepted Weekdays 8:30am to 4:00pm  -  Send Email  -  F: 216.420.8764 

Any person wishing to file a complaint against a member of the Cleveland Division of Police must complete the complaint form and accompanying documents. Completed forms can be emailed or faxed, however, the original form with the signature of the person making the complaint must be mailed or hand-delivered to the Office of Professional Standards & Civilian Police Review Board.

Citizen Complaint Forms are also available in the following locations:

  • In-Person at the Office of Professional Standards, 205 W. St. Clair Ave., Rm 301, Cleveland, OH 44113
  • Cleveland Division of Police Headquarters
  • All five Cleveland Division of Police District Stations
  • The Mayor’s Action Center, Cleveland City Hall, Room 228

Civilian Police Review Board (CPRB)

The next CPRB meeting will be held on Wednesday, August 16, 2017, 10:00am, at Cleveland City Hall Room 514, 601 Lakeside Avenue, Cleveland, OH 44114, and is open to the public. This is a new meeting location, different from the venue where the CPRB has traditionally held its meetings. Meeting Agenda

The CPRB is in the process of amending its Operating Manual and Procedures.  In accordance with Section M. 1. iii. of the manual, the proposed amendments are posted on the CPRB website.  Proposed amendments appear in highlighted text throughout the document.

The CPRB requests public feedback regarding these proposed amendments and will discuss comments received during its next public meeting on Wednesday, August 16, 2017.  Feedback may be shared with the CPRB by email at

Information about Civilian Police Review Board Membership >>