441. What are the greens fees at the public golf courses?
Golf Fees for Residents:
Monday-Friday 9 holes = $11.50
18 holes = $22.00
Weekends $12.00 and $23.00
Golf Fees for Non-Residents:
Monday-Friday 9 holes = $12.50
18 holes = $24.00
Weekends $13.00 and $25.00
There are special rates for seniors and 18-hole specials- call 216.348.7273 for details
443. Do you accept credit cards at your golf courses?
Yes, MasterCard and Visa.
444. What are the hours of operation at Seneca and Highland Park Golf Courses?
Sunrise to sunset
445. Do you offer golf lessons?
We do not offer golf lessons for adults, however we do have a junior golf program for youth during the summer months. You can sign your child up by contacting 216.664.2561.
451. What number should I call to have graffiti removed from public property?
For parks or City buildings, call 216.420.8200 for the Division of Property Management. For bridges, docks, and right-of ways, call 216.664.2150 for the Division of Streets.
452. I have reported graffiti on public property. How long does it take to have it removed?
Times vary, but extremely offensive or threatening graffiti is removed as quickly as weather and scheduling permit.
453. Is there a procedure to report vulgar or offensive graffiti?
Call 216.420.8200 and Property Management will investigate, verify the severity, and remove it.
454. There is graffiti on public property. Can I paint over it myself?
No, due to safety reasons there are specific paint products used. The City has to ensure products are not lead-based.
455. Who is responsible for the maintenance of City Hall?
The Division of Property Management's Custodian Office located in City Hall, room 12 which can be reached at 216.664.2482
456. When are custodians on duty at recreation centers?
Times vary depending on the needs at each center, but generally from 7am until 3:30 pm.
458. Who do I contact to report an un-kempt City facility?
The Custodian Office at City Hall room 12 telephone 664-2482. This office maintains all Recreation Centers, Police Headquarters & Districts, Fire Headquarters, City Hall, Hough Multipurpose Center, 205 St. Clair Building & McCafferty Health Center.
459. How can do I request lights or additional lights in a City building or a park?
Call 216.420.3459 (Division of Property Management), and the request will be investigated. If applicable, a work order will be assigned to electricians.
461. What number do I call regarding repairing a public pool?
Call 216.664.2561- Division of Recreation.
463. What number should I call regarding park equipment that needs to be repaired?
Call 216.420.8300 for Park Maintenance.
464. Are all City recreation centers handicapped accessible?
Not all of them are handicap accessible, so patrons should call ahead of time. A complete list of recreation center addresses and phone numbers can be found here.
474. Is there a fee to visit the Rockefeller Park Greenhouse?
No the facility is free.
475. How do I rent the Rockefeller Park Greenhouse for photo shoots?
216.664.3103 or visit the greenhouse at 750 East 88th St., Cleveland, Oh 44108. The rental cost for photo shoots is $60.00 per hour.
476. Can I rent the Rockefeller Park Greenhouse for my wedding?
Yes, you can rent the facility for up to 4 hours. There is a rental fee: residents $150, non-residents $175. There are no facilities for receptions, so food and beverages are not allowed. Call 216.664.3103 for further details.
477. Can I rent the greenhouse for a private function?
No. There are no facilities for food and beverages.
478. Is the Rockefeller Park Greenhouse handicapped accessible?
Yes. If you need further details, call 216.664.3103
491. How can I hold an event in the city owned park?
For details, including permit application, click here.
519. Who is responsible for unsafe Cleveland public swimming pools or spas?
Report any unsafe conditions to the Division of Recreation at 216.664.2561.
595. Tree roots from the tree on my tree lawn are raising my sidewalk. Will the city remove the roots?
Yes, the city will grind out the roots. The homeowner is responsible for lifting the sidewalk. For further information on tree root removal, see Urban Forestry or call 216.664.3104.
816. I want to have a block party. Do I need a permit?
Yes, you will need to submit a completed street closure permit application, which you can find here. Complete instructions for obtaining the permit are on the form.
1464. Can I walk my dog in the park?
Yes. By law, pets must be on a leash and cleaned up after.
1466. Do any City parks have racquetball or hand ball courts?
No, but some of the recreation centers do, and their features can be seen here.
1467. Are there any parks with bike or walking trails?
Yes- several parks have all-purpose trails including Idalia, Luke Easter, Rockefeller, Morganna Run, Zone, Jefferson, Impett, and Moulton Scoutway. A list of parks with their locations and features can be found here.
1469. Is there a list of all the City of Cleveland’s parks and all of their features?
1470. May I speak to someone at the Cleveland Zoo?
The number for the Zoo is 216.661.6500.
1471. How do I get a permit to use a facility in the Metroparks?
Call the Metroparks at 216.635.3200
1472. If I put an arrangement on a grave how long is it there before it is removed?
Three days. For more information on grave decorations, click here or call 216.348.7210.
1473. How often is the cemetery maintained?
The grass is cut every 10 days and restoration is done daily.
1474. Who is responsible for grass cutting on vacant lots?
The city has landbank properties which the Division of Park Maintenance is responsible for maintaining. Many vacant lots are privately owned, and property owners should maintain them. If grass on a lot is over 8” the City will cut it and bill the owner. -more.
1477. Who do I contact about a complaint regarding a City cemetery?
Contact Highland Park Administrative Office at 216.348.7210
1478. How can I tell if a tree is owned by the city?
City-owned trees can be found on City property, tree lawns or Right of Ways.
1479. Can I purchase flowers or plants from the Greenhouse?
Twice yearly, the Friends of the Greenhouse hold weekend fundraising sales. The Annual Spring Plant Sale is in mid-May, and a Poinsettia sale is held early in December. Detailed information for these two events, including dates and hours, is posted in advance here.
1481. Does the city have a tool rental or loan program?
Not at this time, however, there is a loan program available from Lutheran Housing.
1484. Who can I call about a vacant property that has not been maintained?
Parks & Properties at 216.420.8300
1485. Who can I call about damaged playground equipment?
Call 216.664.8300 to report the damage to the Division of Park Maintenance & Properties.
1487. Are there any fees for recreation center programs?
All programs offered by the Division of Recreation are free
1489. Do you have to be a Cleveland resident to participate in the recreation center programs?
There are no residency requirements currently. All are welcome at City facilities.
1490. Are there any after school programs at the recreation centers?
1491. Do any of the recreation centers have computers for public use?
Stella Walsh, Alexander Hamilton, and Thurgood Marshall have active computer labs where residents can learn about computers and access the internet. For rec center phone numbers and locations, click here.
1492. Does the City provide transportation for recreation center programs?
Limited transportation is available for youth programming, special events, and senior trips.
1493. When do the ice skating rinks open?
Ice Skating is from November thru March and Roller Skating from April thru October. Details can be found here.
1494. Does Parks and Recreation offer golf or tennis lessons?
Yes, during the summer the City offers Junior tennis and golf programs for children 8 years old and up. For all rec center details, click here.
313. Can I reserve a park and/or cultural garden for a wedding or photographs?
Yes, but you must first contact the Office of Special Events at 216.664.2484
309. What hours are the outdoor public pools open during summer?
Outdoor swimming pools summer hours are Wednesdays through Sundays from Noon to 8:00 pm. Outdoor pools are closed on Mondays and Tuesdays. For additional information, contact the Division of Recreation at (216) 664-2561.
310. How do I hold a boxing match in the City of Cleveland?
Submit a permit application to the Boxing and Wrestling Commission. The Commission will review the application and draft a report to the Mayor recommending approval or denial based upon the application review and investigation. If the Mayor grants the permit, the exhibition is held and the sponsor pays the City Treasurer a tax of five percent of gross proceeds from the sale of tickets to the exhibitions.
311. What does the Boxing and Wrestling Commission do?
This three-member group of mayoral appointees approves and supervises all amateur boxing and professional wrestling exhibitions including the health and welfare concerns of participants
Reviews applications for public Boxing and Wrestling exhibitions and makes recommendations for approval or denial to the Mayor
Investigates boxing and wrestling applications to determine financial responsibility, general character of the applicants, fitness of prospective participants and other pertinent information.
315. How do I reserve Edgewater Park for an event?
Contact the State of Ohio Department of Natural Resources at 216.881.8141
316. How do I reserve Wildwood Park on Lakeshore Blvd.?
Contact the State of Ohio Department of Natural Resources at 216.881.8141.
312. What are the hours of the Rockefeller Greenhouse?
The Greenhouse is open daily from 10am to 4pm including weekends and holidays.
179. Is there someone I can call to report a broken parking meter?
Please call 216.664.3566 (weekdays 8 am to 4 pm) and provide the parking meter number.
Location/Directions –
The Cleveland Convention Center is conveniently located in downtown Cleveland at East 6th between St. Clair Avenue and Lakeside Avenue.
From the Airport: Follow the signs leaving the airport to 71 North, Cleveland. Take 71 North to East 9th Street Exit. Go North on East 9th Street eight Traffic lights to St. Clair Avenue. Turn left onto St. Clair Avenue. The Cleveland Convention Center garage entrance will be on the right after the East 6th Street traffic light.
From the South: Take either I-77 or I-71 to downtown Cleveland. Exit either interstate at the East 9th Street exit. Go North on East 9th Street eight Traffic lights to St. Clair Avenue. Turn left onto St. Clair Avenue. The Cleveland Convention Center garage entrance will be on the right after the East 6th Street traffic light.
From the East: Take I-90/Route 2 West (stay on Route 2) West into downtown Cleveland. Exit at East 9th Street exit. Turn left (south) at the end of the exit ramp. Continue three lights to St. Clair Avenue and make a right. The Cleveland Convention Center garage entrance will be on the right after the East 6th Street traffic light.
From the West: Take I-90 East to downtown Cleveland. Exit at the east 9th Street exit. Follow East 9th Street North to St. Clair Avenue. Turn left onto St. Clair. The Cleveland Convention Center garage entrance will be on the right after the East 6th Street traffic light.
From the East on the Ohio Turnpike: Get off at Exit 11 from Ohio Turnpike. Follow signs for 77 North. Take 77 North to East 9th Street exit. Go North on East 9th Street eight traffic lights to St. Clair Avenue and turn left. The Cleveland Convention Center garage entrance will be on the right after the East 6th Street traffic light.
From the West on the Ohio Turnpike: Get off at Exit 10 from Ohio Turnpike. Follow signs for 71 North. Take 71 North to East 9th Street exit. Go North on East 9th Street eight traffic lights to St. Clair Avenue and turn left. The Cleveland Convention Center garage entrance will be on the right after the East 6th Street traffic light.
318. Can I park at the Convention Center?
Yes- the Convention Center has an adjacent garage which can be entered from St. Clair Avenue. It is available to patrons of all Convention Center events. For current rates call 216.348.2211 or see the rates online here. Additional parking is available at Willard Garage, located across the street and at the Shoreway’s Municipal Parking Lot.
319. How large is the Convention Center?
The Convention Center offers over 375,000 sq. ft. of exhibition space, and 21 meeting rooms, allowing 27 different combinations. Contact sales staff at 216.248.2211 to discuss your event including rental costs. A brochure can be sent to you for your convenience.
320. Can I have a birthday party at the Convention Center?
Yes, the Convention Center offers various meeting rooms and ball room facilities to meet your needs. In order to serve food and beverages you will be required to use the in-house caterer, Executive Caterers. Please contact the sales staff at 216.248.2211 to discuss your event.
321. There is a tree on my tree lawn that needs trimming. Does the City take care of that?
Yes, do either of the following:
call the Division of Urban Forestry at 216.664.3235 and a City employee will come out and inspect the tree. If the tree requires trimming, it will be placed on a list for service.
Email the Department of Parks, Recreation & Properties here.
If you would like to trim it yourself, call Urban Forestry at the above number to request a permit
322. Why did I receive a bill for grass cutting on my vacant lot?
The City maintains vacant lots and the exterior of vacant structures in order to prevent them from becoming public nuisances. You can be billed for maintenance services of vacant property. Call 216.420.8300 for further information.
323. I received a bill for grass cutting for my vacant lot. How do I protest this?
A written protest must be filed within ten days after receiving the bill
The Division of Park Maintenance and Properties investigates the protest, and mails a response on whether the protest was granted or denied. If denied the property owner can appeal.
If the appeal is denied and the bill is not paid, the Division of Licenses and Assessments certifies the bill to the County Auditor to be placed on the owner’s tax bill.
324. How do I get a City-owned tree removed?
Property owners concerned about a city-owned tree that may be dead, diseased or hazardous may contact the office of Urban Forestry at 216.664.3235 between the hours of 8:30 am and 4:30 pm to request a free inspection.
Click here to see the Frequently Asked Questions from other City Departments.
Department of Parks, Recreation, and Properties Michael E. Cox, Director 500 Lakeside Ave. Cleveland, Ohio 44114
We are committed to improving the quality of life in the City of Cleveland by strengthening our neighborhoods, delivering superior services, embracing the diversity of our citizens, and making Cleveland a desirable, safe city in which to live, work, raise a family, shop, study, play and grow old.
