• Consumer Credit Resources
• Do Not Call List
• Foreclosure Prevention/Intervention
• Homeowner Resources
• ID Theft
• Homeowner Resources
• Government Agencies
• Mail Fraud
• Other Resources
• Seniors Resources
• Utility

• Cuyahoga County Foreclosure Mediation Program
  211 or (216) 436-2000
• First Call for Help
  211 or (216) 436-2000
• Community Housing Solutions
  (216) 231-5815
• Neighborhood Housing Services
  (216) 458-4663
• Housing advocates Inc.
  (216) 431-7400
• Empowering & Strengthening Ohio’s People (ESOP)
  (216) 361-0718
• Cleveland Housing Network
  (216) 574-7100
• Spanish American Committee
  (216) 961-2100
• Legal Aid Society of Cleveland
  (216) 687-1900
• U.S. Department of Housing & Urban Development (HUD)
  (216) 522-4058
• County Economic Crime Unit
  (216) 443-7800
• Tax Payer Services ( The Treasurer’s Office provides payment programs for delinquent Taxes to assist homeowners in avoiding foreclosure. )
  (216) 443-7420

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• Ohio Consumer’s Counsel
  (Utilities complaints only)
  1-877-742-5622
• Public Utilities Commission of Ohio PUCO
  1-877-742-5622
• Cleveland Power(CPP)
  (216) 664-4600
• City of Cleveland, Division of Water
  (216) 664-3130
• Illuminating Company
  (216) 622-9800
• Dominion Gas
  (800) 362-7557
• AT&T
  (800) 288-2020

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Consumer Credit Resources:

• Consumer Credit Counseling Services
  216-781-8624 or 1-800-355-2227
• Equifax
  1-888-766-0008
• Experian
  1-888-397-3742
• Trans Union
  1-800-680-7289
• Northeast Ohio Coalition for Financial Success (NEOCFS)
  (Telephone number not designated at this time. )
• Cleveland Saves
  (216) 325-7126
• Ohio Treasurer of State
  (614) 466-2160

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Mail Fraud

• United States Postal Inspection Service
  216-443-4416

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Other Resources

• Federal Trade Commission
  216-263-3435
• Ohio Attorney General
  216-787-3030  
• Federal Communications Commission
  1-888-225-5322
• Cleveland Better Business Bureau
  216-623-8964
• Legal Aid Society of Cleveland
  216-687-1900
• Small Claims Court
  216-664-4790
• City of Cleveland Building and Housing
  216.664.2910
• Cleveland Tenants Organizations
  (216) 432-0617
• Neighborhood Link (Telephone number not designated at this time.)
• First Call for Help
  211 or (216) 436-2000
• Cuyahoga County Health & Human Services
  (216) 987-7000
• Social Security Administration
  (800) 772-1213
• Mayor’s Action Center (MAC)
  (216) 664-2900

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ID Theft

• Cleveland Police Department
  (216) 623-5000
• Federal Trade Commission (FTC)
  (216) 263-3435
• Ohio Attorney General
  (216) 787-3030
• Federal Bureau of Investigation (FBI)
  Internet Crime Complaint Center
  (Telephone number not designated at this time. )
• Consumer Product Safety Commission
  (800) 638-2772

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Do Not Call List

• National Do Not Call Registry
  (888) 382-1222
• Federal Communications Commission
  (888) 382-1222

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Homeowner Resources

• City of Cleveland Department of Community Development
  (216) 664-4000
• Paint Program
  (216) 664-2045
• Ohio Consumer’s Counsel
  (Utilities complaints only)
  (877) 742-5622
• Community Housing Solutions
  (216) 651-0077
• Tool Loan (City of Cleveland residents only)
  231-5815 East side
  651-0077 West side
• City of Cleveland, Division of  Water Homestead Program
  (Water & Sewer Affordability Program)
  (216) 664-2444 Ext. 5300
• Cuyahoga County New Expanded Homestead Exemption Program
  (Property Tax Affordability Program)
  216-443-7050
• Home Energy Assistance Program (HEAP)
  (800) 282-0880
• Home Weatherization Assistance Program (HWAP)
  (216) 664-2045

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Government Agencies

• Consumer Information
  (Telephone number not designated at this time.)
• Ohio Attorney General
  (216) 787-3030
• Cuyahoga County
  (216) 443-7000
• State of Ohio
  (614) 466-2000
• Office of the Governor of Ohio
  (614) 466-3555
• Federal Resources
  (Telephone number not designated at this time.)

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Senior Resources

• City of Cleveland Department of Aging
  (216) 664-2833
• Senior Homeowner Assistance Program (Shap)
  (216) 664-2833
• Senior Power Programs
  (216) 664-2833
• Benefits Checkup with the City of Cleveland Department of Aging
  (216) 664-3418
• Cuyahoga County Senior & Adult Services
  (216) 420-6750
• Ohio Department of Aging
  1(800) 266-4346
• AARP
  1(888) 687-2277
• Social Security Administration
  1(800) 772-1213

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